Attending Guest Profiles
Lee Rathbun
Title
President, Chief Admin Officer
Company
RGS
Channel/Region
Big South
Tournament Day
Saturday
lee.rathbun@restgrowthservices.com
https://www.linkedin.com/in/lee-rathbun-sphr-44613073/
Company Description
Restaurant Growth Services is a Nashville‑based company that provides comprehensive management and operational support services for restaurant brands. The company supports several well‑known restaurant brands, including O’Charley’s Restaurant & Bar, Ninety Nine Restaurant & Pub, Coop & Run, Dockside Charlie’s, and Underground Chucks.
Industry
Hospitality / Restaurant
HQ Location
Nashville, TN
# of Sites
195
Revenue
Private; not disclosed
Current Solutions & Services
DIA, MBB
Current Opportunities
Full stack with connectivity.
Small Talk Topics
The Masters is a bucket list item for Lee (has been passed over in lottery for over 20 years). This is very exciting for him.
Share of Wallet Monthly Recurring Charges $
We wedged into this with taking over the client’s HQ and DC circuits. Working on winning all sites – MBB and Voice.
Host Alignment
Deb Powers (BS)
Sales Rep
samantha_tragarz@comcast.com
Sales Director
kenneth_thomas3@comcast.com
On-Site Updates
Submitted on April 13, 2026 at 11:15 am by Russ Richardson
This was my first time meeting Lee. Turns out he is a customer of Crunchtime and uses their software so that was a great conversation starter. Having everyone from the restaurant industry made for a great connection point. Lee is going to be in Scottsdale on April 19 for the restaurant leadership conference and Russ will also be attending. Lee wants to play golf with Russ in the Crouch while at the event, Russ will spend time with Lee and get him introduced to machine cues partnerships with Crunchtime and Solink as they both are attending
Submitted on April 13, 2026 at 12:54 pm by Deb Powers
Lee was very enthusiastic about his experience at the Masters and mentioned on many occasions his goal is to Make his two major brands O’Charley’s and Ninety-Nine more profitable. I discussed Machine Q and made sure to talk about our entire ecosystem. He was interested in leveraging our ecosystem to see how could creatively test his brand using our survey’s at Universal. He said his IT staff makes the decisions; however we opened the door about building on our relationships, and he gave strong indicators that his preference moving forward is all things Comcast. Opportunity Machine Q, will continue with executive alignment, following up with dinner invitation in the next month.